Ghost Shopper walks your store the way a real buyer does: product page, add to cart, shipping, payment. Over and over, all night. The moment a step fails, you get an alert with a screenshot of exactly what broke.
Free plan, no card required ยท 14-day trial on paid plans
Outages are obvious. These aren't. The storefront loads perfectly, traffic looks normal, and nothing reaches the order screen.
A tweak to the cart template drops the checkout button on mobile. Desktop looks fine, so nobody notices.
A newly installed app injects a script that throws on the shipping step. Only certain carts hit it.
Credentials expire or a provider has a partial outage. Cards decline for reasons no dashboard shows you.
A campaign code collides with an existing rule and every cart using it errors at the final step.
No script on your storefront, no code to install, nothing to slow your site down. Ghost Shopper works from the outside, exactly like a customer.
Pick the product and the flow you want watched. Setup takes about two minutes.
A real browser loads the page, adds to cart, fills shipping and reaches payment, as often as your plan allows.
When a step fails, you get an email or Slack message naming the step, with a screenshot attached.
Not "something is wrong." The exact step, the exact error, and a picture of the page.
flow main checkout
step 2 of 7: customer can log in
error element not visible after 8s
last ok 14 minutes ago
evidence screenshot attached
Every plan watches a real checkout with a real browser. What changes is how often, and how much of your store.
No. Ghost Shopper runs your checkout in test mode, or stops immediately before payment is captured. You choose which when you set up a flow. No real orders, no real charges, and nothing to clean up in your admin.
A failed step is retried before anything is sent, so a single slow page load won't page you. You only hear from us when a failure repeats.
No. There is no script to add to your storefront and no app embedded in your pages. Ghost Shopper visits from outside like any other visitor.
Any flow a customer can walk: login, search, subscription signup, gift cards, a specific discount code. Checkout is just the one that costs you money fastest.
Email us and a person answers. On the Plus plan that person will also reach out when they see something odd on your store before you do.